TOURS

All tours are conducted by licensed tour guide Elena Biehler.

PRICES

All prices are in Euros. Prices may be changed at any time for any reason without prior notice. All prices include VAT (10% for transportation and 20% for guided tour). Once your tour is booked the price can be changed only if you need to make the tour’s duration longer or shorter. 

If you book a tour with transportation, tolls, parking fees, and a bottle of water included. Names of all passengers need to be provided at the beginning of the tour.

Entrance fees to the museums, personal insurance for activities, lunch not included.

A seat for a baby and a car child seat can be provided for free. Please send your request in advance.

PAYMENT METHODS

It is possible to make payment by credit card, PayPal or in cash. We do not store credit card information. We use a third-party service such as PayPal and/or Stripe, etc. to process your payment information for all transactions. You authorize Bayeux Dday Tours, and its payment service partners to process your payments. These payment processing services are governed by the terms and conditions of those third-party services and will apply to the payments you make through their system.

Prices are displayed in Euros. Your bank or credit card company may apply its own exchange rates, commissions, and charges when the default currency is your local currency. The exchange rates fluctuate between the time You pay and the time You take your Tour.

INVOICE

After you have booked your tour on our website, Bayeux Dday Tours will promptly email you a proforma invoice for your payment. Reception of this invoice constitutes your final opportunity to verify the accuracy of the information. Please contact Bayeux Dday Tours immediately if you note any discrepancies, errors and/or omissions related to your booking.

After the tour, it is possible to receive a final invoice by email after simple request.

BOOKING PROCESS

You select the preferable tour by clicking « Book now », then a booking form appears. You fill in the preferable tour date, the number of your group, your address, phone number and meeting point.

If you have any special requests and/or assistance from us in the tour, or if you like to book several days, a customized tour, or pay in cash, please contact us via email lenabiehler2@gmail.com.

If the payment is successful, we will email you our notification, details of the tour plan including the itinerary you booked. We will also contact you to make sure of the guiding details.

CANCELLATIONS

You agree with the terms of the Cancellation Policy and understand that any cancellation by You or by us, and any related refund, will be processed in accordance with the Cancellation Policy in force at the time of your booking.

There will be no charge except the bank fees (10%) if you cancel at least 72 hours prior to the first day of the tour.

If you cancel between 72 hours to 24h hours: 50% of the tour price.

If you cancel after 24 hours or no-show: 100%.

All requests for modifications or cancellation should be made through email to us.

All Change Requests shall be processed by us subject to the availability and agreement of the guide and/or facilities you plan to visit. Bayeux Dday Tours does not guarantee the success of any Change Request. To the extent the guide and/or facilities are unable to accept such a Change Request, then your right to a refund shall be governed by the cancellation terms of your Booking.

If the tour has to be cancelled by Bayeux Dday Tours, the replacement of your tour guide is subject to the availability of the guides on Normandy. Bayeux Dday Tour does not guarantee the success of any tour guide replacement. After any cancellation made by Bayeux DDay Tours, you will receive a total refund.

TRAVEL INSURANCE

Bayeux Dday Tours urges you to obtain suitable travel insurance of a sufficient amount covering personal injury and emergency medical expenses prior to the start of your travel.

Bayeux Dday Tours will be liable for the compensation of damages caused to the traveler intentionally or negligently by us as stipulated in all terms and conditions of the standard general conditions of transport and guided company.

CONFIDENTIALITY AND PRIVACY

Respect for our customers’ privacy is of utmost concern to Bayeux DDay Tours. Bayeux Dday Tours never sells the names of individual customers or any other information on their personal profiles to third parties. All direct communication between you and Bayeux DDay Tours (whether by email, facsimile, telephone, or postal mail) remains confidential. For the purposes of reserving your tour guide and processing the transaction related thereto, however, we do require certain basic personal information

When you reserve or purchase our Products, we may be required to transmit such information (including your name, email address, and phone number) to your tour guide and/or a payment service provider(s) involved; this step is essential to the processing of the transaction. Bayeux Dday Tours makes every effort to ensure respect for your privacy in accordance with our Privacy Policy.

APPLICABLE LAWS AND JURISDICTION

This agreement is governed by the laws of France and you hereby submit and attorn to the jurisdiction of the courts in Caen, France.

CONTACT INFORMATION

If you have any questions regarding your online booking, please contact Bayeux Dday Tours .
Email lenabiehler2@gmail.com
Phone : +33 750239974